PBX systems and unified communications
3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. 3CX makes installation, management and maintenance of your PBX so easy that you can effortlessly manage it yourself, whether on an appliance, on your servers or in your cloud account.
Get rid of your old outdated PBX and replace it with a software based system.
Why choose 3CX software based PBX with DaPhi:
- software based means flexible for growth and changes
- install as virutal machine on VMWare or Hyper-V
- Buy or monthly subscription based options available
- install on premise or use cloudbased virtual PBX
- POTS and ISDN Trunks can be connected via media gateways
- based on open standards (SIP)
Superior Call Center / Contact Center Software
With 3CX you can easily implement Contact Center Features:
3CX Pro provides you with all the tools required to review your agents’ performance at any given time. Answered calls, abandoned calls, average longest waiting time and more are all in easy reach, allowing you to ensure that your call center is running smoothly at any given time.
Featues include:
- Integrated Wallboard for real-time monitoring
- SLA and Callback Statistics
- Detailed reports of longest wait time and abandoned calls
- Call Back option for customers not willing to wait